Archive for the ‘Real Estate’ Category
Kolkata Property Markets Introduce Senior Citizen Apartments
Kolkata real estate developers have caught a nerve perhaps no one else in the country has. There were properties in higher-end, for middle or lower income groups but no private developer had taken initiative to identify the needs of senior citizens.
This is where the Kolkata developers have taken the lead. Rosedale Developers have come up with specially planned ‘Senior Citizen Apartments’ at Rajarghat area of the city. Interestingly, the developer has uniquely identified NRI segment as its prospective consumers.
According to company officials, it is general tendency in Non Resident Indians (NRIs) to come back to their homeland after their professional stints in foreign countries. Most of the time, their age is above 55-65 years when they plan their come-back and at this age they definitely deserve special treatment and honour.
Sources further inform that it is the NRI developers who are introducing such good concepts in Kolkata real estate markets. As in the case of Rosedale, it is its managing director Dr Santosh Mukherjee, who is Chief Architect and CTO of America’s Santech Inc., an R&D service-based organization.
Public response
Conceptually, it is good that a commercial organization has a good sense of recognizing special place for senior citizens in the society, says Retd Colonel SK Riccharia. However, property values for such residential real estate are quite on higher side, and only wealthy NRIs can afford them, he pointed out. The developers, at the other end, assert that the project is receiving astonishing response from across the world.
Meanwhile, such projects boast of modern social infrastructure with air-conditioned community hall for social gatherings, Wi-Fi enabled lounge, panic alarm, centralized gas bank, and so on.
Special zones have also been identified for jogging tracks and yoga practices, for the residents of such townships. Keeping in view the needs of senior citizens who have a global lifestyle in foreign countries, these residential properties in Kolkata also encompass international standard club with all business and entertainment, and recreational facilities.
Most importantly, the senior citizen apartments would also depute well-trained nurses, physiotherapists and masseurs to provide ready healthcare to its special residents.
By: George Gonigal
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Marketing Real Estate to Senior Citizen Sellers
Marte Cliff asked:
Senior citizens selling homes are generally at a crossroads in life, and when you recognize and appreciate the feelings associated with that crossroads you’ll go far in creating a loyal client.
In general, seniors have four reasons for selling their homes:
Retirement offers the opportunity for a new adventure. They miss their kids and want to move to be near them. They are no longer willing to care for a house and yard and are moving to a retirement community. They are no longer able to live alone and are moving to a care facility.
In the first three instances, the move is probably a happy event. While they will experience some nostalgic moments if they’ve raised their children in that house, or even been there for 20 years, they’re still in happy anticipation of the future.
You can empathize with them over needing to part with the symbols of happy memories, and you should. When you recognize and validate a person’s inner conflicts, you make them feel better. And you should always strive to make your clients feel good.
The fourth reason isn’t so happy, so the best you can do is listen. Sometimes people need to talk, so let them.
Meanwhile – selling a home for someone who hasn’t sold a home in many years means you need to take your time. Sometimes agents come across as condescending – even to the point of acting as if the seniors were somehow deficient in intelligence. Don’t do that.
Simply recognize that things have changed drastically – even over the past 20 years. Handshakes and verbal promises used to hold some weight. Most seniors wish they still did.
You should be explaining all the forms to every seller, but it is imperative that you do so with seniors. After all, they’ve been around long enough to be a little leery of signing anything if they don’t know what it says and does. So ask if they’re familiar with the forms, and if they say no, take the time to go over each of them.
Tell them why the disclosure forms are so important and impress the safety of accuracy. Warn them that you will need such things as permit documents and proof of septic pumping or furnace maintenance, so they can dig through old files and be ready when you need them. Give them a checklist of all the documents you’ll need.
After that, give them fair warning about all the steps that take place after you bring them an acceptable offer. They might not realize that until all the inspections are done and contingencies removed, a deal is not a deal. Warn them that the buyer might come back and try to re-negotiate based on the results of a home inspection.
Once you have the listing signed, impress upon them the importance of getting out of the house when buyer prospects arrive. Depending upon their personality, it is sometimes far too easy for buyers or their agents to get them into conversations that reveal too much – and thus destroy their negotiating position.
Which brings up another point – if you’re selling for someone who is moving to a care facility, don’t tell the other agents. And do remind your seller not to tell them either. The reason for the move is not their business and will damage your seller in negotiations.
Trust is an issue with every seller, but especially so with seniors. So when you’re meeting them for the first time to try to get their listing, don’t push. Let them get acquainted with you and don’t use the assumptive approach. Ask for the listing, show them why you’ll market their home and give them better service than any other agent, but don’t shove a listing agreement under their noses until they’re ready.
And whatever you do, don’t be condescending. Unless they give you permission, donot presume that it’s OK to call a senior citizen by his or her first name. Say Mr. or Mrs. or Ms until you’re told differently. And if you’re talking to a very elderly person, resist the temptation to call them “Honey.” There are a few who will like it – but most will be very anxious to show you to the door – permanently.
Lastly, never discount the value of their possessions. Don’t suggest a yard sale unless they do. Remember that much of what they own may look like junk to you, but it holds memories for them. Be respectful.
As with selling to senior citizens, selling for senior citizens is not really that different – if you’re doing your job well with all clients.
Remember to listen well, be respectful, and keep your client’s best interests foremost in your mind.
Senior citizens selling homes are generally at a crossroads in life, and when you recognize and appreciate the feelings associated with that crossroads you’ll go far in creating a loyal client.
In general, seniors have four reasons for selling their homes:
Retirement offers the opportunity for a new adventure. They miss their kids and want to move to be near them. They are no longer willing to care for a house and yard and are moving to a retirement community. They are no longer able to live alone and are moving to a care facility.
In the first three instances, the move is probably a happy event. While they will experience some nostalgic moments if they’ve raised their children in that house, or even been there for 20 years, they’re still in happy anticipation of the future.
You can empathize with them over needing to part with the symbols of happy memories, and you should. When you recognize and validate a person’s inner conflicts, you make them feel better. And you should always strive to make your clients feel good.
The fourth reason isn’t so happy, so the best you can do is listen. Sometimes people need to talk, so let them.
Meanwhile – selling a home for someone who hasn’t sold a home in many years means you need to take your time. Sometimes agents come across as condescending – even to the point of acting as if the seniors were somehow deficient in intelligence. Don’t do that.
Simply recognize that things have changed drastically – even over the past 20 years. Handshakes and verbal promises used to hold some weight. Most seniors wish they still did.
You should be explaining all the forms to every seller, but it is imperative that you do so with seniors. After all, they’ve been around long enough to be a little leery of signing anything if they don’t know what it says and does. So ask if they’re familiar with the forms, and if they say no, take the time to go over each of them.
Tell them why the disclosure forms are so important and impress the safety of accuracy. Warn them that you will need such things as permit documents and proof of septic pumping or furnace maintenance, so they can dig through old files and be ready when you need them. Give them a checklist of all the documents you’ll need.
After that, give them fair warning about all the steps that take place after you bring them an acceptable offer. They might not realize that until all the inspections are done and contingencies removed, a deal is not a deal. Warn them that the buyer might come back and try to re-negotiate based on the results of a home inspection.
Once you have the listing signed, impress upon them the importance of getting out of the house when buyer prospects arrive. Depending upon their personality, it is sometimes far too easy for buyers or their agents to get them into conversations that reveal too much – and thus destroy their negotiating position.
Which brings up another point – if you’re selling for someone who is moving to a care facility, don’t tell the other agents. And do remind your seller not to tell them either. The reason for the move is not their business and will damage your seller in negotiations.
Trust is an issue with every seller, but especially so with seniors. So when you’re meeting them for the first time to try to get their listing, don’t push. Let them get acquainted with you and don’t use the assumptive approach. Ask for the listing, show them why you’ll market their home and give them better service than any other agent, but don’t shove a listing agreement under their noses until they’re ready.
And whatever you do, don’t be condescending. Unless they give you permission, donot presume that it’s OK to call a senior citizen by his or her first name. Say Mr. or Mrs. or Ms until you’re told differently. And if you’re talking to a very elderly person, resist the temptation to call them “Honey.” There are a few who will like it – but most will be very anxious to show you to the door – permanently.
Lastly, never discount the value of their possessions. Don’t suggest a yard sale unless they do. Remember that much of what they own may look like junk to you, but it holds memories for them. Be respectful.
As with selling to senior citizens, selling for senior citizens is not really that different – if you’re doing your job well with all clients.
Remember to listen well, be respectful, and keep your client’s best interests foremost in your mind.
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http://www.internet-book-shop.comMarketing Real Estate to Senior Citizen Buyers
